Process Blueprint

It might be hard to imagine a program experience through the lens of a user or align your team on the different actions that are needed to implement a program, service, or business process. A good starting point is a Process Blueprint that visualizes the entire process, by listing all the activities that happen at each stage and clarify the roles and responsibilities of different stakeholders involved both in the line of interaction and at the back end. This tool sees services, programs, and plan implementation as a type of process configuration i.e. work process entailed to implement a service, program, or plan.

 

 

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