Program Strategist

3×3 is seeking a Program Strategist with a passion for social impact to support our studio’s community-centered design practice across a wide range of projects, from multi-stakeholder engagement to qualitative research and design strategy. This is a multi-faceted position ideal for someone eager to collaborate on projects that blend design, research, strategy, communications, and public outreach. The ideal candidate is a creative thinker that is able to wear multiple hats and is comfortable teaching others about design justice approaches. The candidate shall have excellent communication skills, including facilitation experience, an understanding of project and knowledge management and client-facing communication, and should be enthusiastic about conveying creative ideas through both visuals and writing. The candidate should be able to travel to different neighborhoods in New York City for stakeholder engagement depending on project needs.

The day-to-day:

Project management

• Managing client engagements and stakeholder relationships.
• Coordinating with team members, subcontractors, partners, and vendors as needed to ensure successful implementation of project-based deliverables.
• Coordinating design fellowship programs from program design to outreach and recruitment, to training, to ongoing guidance.
• Ensuring assigned projects are on schedule and receiving the necessary support and resources.

Educating and training

• Facilitating community-centered design trainings and using your subject-matter expertise to field questions on core values such as power sharing and literacy, positionality and reflexivity, cultural competency, and reciprocity.

Research and engagement

• Developing creative research frameworks and methodologies that answer defined questions.
• Conducting qualitative and quantitative research through methods ranging from interviews, focus groups, and surveys.
• Designing and facilitating workshops that connect inputs with outputs with clients, community members, and community-based organizations.
• Leading collaborative synthesis activities to distill critical insights.

Design

• Brainstorming, visualizing, and prototyping digital and analog design concepts.
• Visualizing program workflows and user journeys for service design projects.
• Creating evocative storytelling methods to communicate the design of programs, services, and projects through writing, frameworks, and presentations.
• Managing the development of project deliverables including presentations, reports, or strategy documents.
• Overseeing the design of graphic elements (e.g. logos, icons, brand guidelines, infographics).

You might be a good fit if..

3×3 is committed to building a transdisciplinary team with diversity in lived and professional experiences and cultural competencies. The below qualifications are guidelines but not prerequisites, we encourage applicants who bring diverse perspectives, skillsets, and backgrounds.

• 2-4 years of professional experience and Master’s degree in Urban Planning, Urban Design, Design Management, Architecture, Transdisciplinary Design, Communications or related field (or equivalent work experience);
• Fluency in one of the ten New York City non-English languages: Spanish, Chinese, Russian, Bengali, Haitian Creole, Korean, Arabic, Urdu, French, and Polis. Fluency in Spanish is a plus.
• Working understanding of Community-Centered Design or adjacent public interest design approaches and eagerness to contribute to a passionate team and workplace invested in rethinking methods and approaches to design.
• Cultural sensitivity and fluency and ability to work effectively across disciplines, experience levels, working styles, and other cultural differences.
• Ability to facilitate in virtual and physical spaces and establish connections with diverse stakeholders.
• Strong critical thinking and analysis skills, and the ability to quickly synthesize information into patterns, trends, and insights.
• Clear written and oral communication skills to articulate and present ideas and present concepts, including drafting communications collaterals, reports, and plans. 
• Ability to multitask and work collaboratively in dynamic and ambiguous project contexts.
• Competency in Adobe Creative Suite, particularly InDesign is a plus.
• Experience in urban planning or international development is a plus.
• Experience working with diverse communities and local organizations in NYC is a plus.

Compensation Package

Compensation is commensurate with experience and time commitment totalling $90,800-97,200, including:

• $79,000-$85,000 base salary range
• Annual bonus
• Health care contributions
• 401(k) contribution

How to apply

Interested? Great! Please submit your application through this link by October 6, we are looking to fill the position quickly. Compensation is commensurate with experience and time commitment. Please submit your resume or CV, work samples (or link to online portfolio), and blog (if available).  Applicants must select “Program Strategist as the Position of Interest field in the form.

3×3 is a minority and women-owned and managed organization with a majority BIPOC staff. Our community-centered approach emphasizes the agency role of people that are disproportionately affected by systemic barriers — including people of color, people from low-income backgrounds, women, nonbinary, indigenous, LGBTQ, immigrants, and other people from the global majority.  We strongly encourage applications from people with these identities.

 Please list your language competencies in your resume.