•  Project Client:
  • NYC Department of Sanitation

3×3 served as the workshop designer, developer, and facilitator for the New York City Department of Sanitation, Department of Education, and GreeNYC to align stakeholders, trouble shoot and identify opportunities for improvement to the Zero Waste Schools Program after a pilot roll out at over 100 schools throughout NYC.


Project Context:

The workshop designers reviewed background materials pertinent to the design of the program, held discussion with operational staff, collected feedback from key stakeholders through a questionnaire to develop the workshop content and frame design challenge for workshop. One (1) full-day workshop was held with department staff across stakeholder groups to build profiles of key program staff and supporting personnel critical for program success, build a baseline understanding of the programs process and current challenges, and identify process improvements and metrics for monitoring success, and re-evaluate roles and responsibilities for successful ongoing operations and management.

Project Approach:

The workshop designers reviewed background materials pertinent to the design of the program, held discussion with operational staff, collected feedback from key stakeholders through a questionnaire to develop the workshop content and frame design challenge for workshop. One (1) full-day workshop was held with department staff across stakeholder groups to build profiles of key program staff and supporting personnel critical for program success, build a baseline understanding of the programs process and current challenges, and identify process improvements and metrics for monitoring success, and re-evaluate roles and responsibilities for successful ongoing operations and management.

Project Outcomes:

The workshop designers reviewed background materials pertinent to the design of the program, held discussion with operational staff, collected feedback from key stakeholders through a questionnaire to develop the workshop content and frame design challenge for workshop. One (1) full-day workshop was held with department staff across stakeholder groups to build profiles of key program staff and supporting personnel critical for program success, build a baseline understanding of the programs process and current challenges, and identify process improvements and metrics for monitoring success, and re-evaluate roles and responsibilities for successful ongoing operations and management.